Company Details:
SmartMaxHome
Address: 10750 124 St, Edmonton, AB T5M 0H1, Canada
Phone: +1 780 452 3393
Email: info@smartmaxhome.com Business Number (BN): 407916825
This Privacy Policy explains how SmartMaxHome collects, uses, stores, and protects personal data provided by customers, visitors, and users of our website and smart devices. We are committed to ensuring transparency and safeguarding your privacy when interacting with our products and services.
This policy applies to all visitors of our website, customers purchasing or using our AI-powered devices, and anyone who communicates with SmartMaxHome through digital or offline channels.
We may collect the following categories of data:
Personal identification details such as name, email address, phone number, and delivery address.
Purchase and order history related to our smart devices.
Device usage information to improve performance and provide technical support.
Communication records including inquiries, feedback, and customer service interactions.
Your information is used exclusively for:
Processing and fulfilling product orders.
Providing after-sales support and technical assistance.
Enhancing the performance of AI-enabled devices.
Communicating important updates, product improvements, or recalls.
Ensuring security, fraud prevention, and compliance with Canadian and international regulations.
SmartMaxHome applies technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. Data is stored securely in controlled systems located in Canada or trusted jurisdictions.
We may share data only with:
Delivery and logistics partners to complete shipments.
Service providers supporting payment processing, IT infrastructure, and customer service.
Regulatory authorities when legally required. SmartMaxHome does not sell, rent, or trade your personal data.
Our website uses cookies to:
Enable basic navigation and shopping cart functionality.
Collect analytics to improve website performance.
Remember user preferences for a better browsing experience. You may disable cookies in your browser settings; however, some website functions may be limited.
For residents of the European Union and European Economic Area:
You have the right to access, rectify, or erase your personal data.
You may request restriction or objection to processing of your data.
You have the right to data portability.
You can withdraw consent at any time when processing is based on consent.
To exercise these rights, please contact us at info@smartmaxhome.com.
SmartMaxHome complies with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable Canadian privacy regulations.
When personal data is transferred outside Canada, SmartMaxHome ensures adequate safeguards in line with applicable legal requirements.
Personal data is retained only for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law.
SmartMaxHome does not knowingly collect personal data from individuals under 16 years of age. If we become aware that such data has been provided, it will be deleted immediately.
Opt-out from marketing communications at any time.
Access a copy of your data upon request.
Request deletion or correction of inaccurate data.
Manage cookie preferences through browser settings.
All requests related to privacy rights can be sent to info@smartmaxhome.com. We will respond within the legally required timeframes.
SmartMaxHome reserves the right to update this Privacy Policy. Updates will be reflected in the latest version available on our website.
For questions, concerns, or complaints about this Privacy Policy, please contact us:
Email: info@smartmaxhome.com
Phone: +1 780 452 3393
Address: 10750 124 St, Edmonton, AB T5M 0H1, Canada