Welcome to SmartMaxHome. By accessing or using our website, products, and services, you agree to the following terms. Please read them carefully before making any purchase or using our smart devices.
SmartMaxHome provides a wide selection of AI-powered and smart devices, including but not limited to household appliances, cleaning systems, climate control units, and pet care products. By using our website or purchasing our products, you confirm that you are of legal age in your jurisdiction and agree to comply with these terms.
Our devices are intended for personal and household use only. Users must follow all provided instructions, safety guidelines, and local regulations. Any misuse, modification, or unauthorized repair of our products may void warranties.
When placing an order, you agree to provide accurate and complete information. Orders may be declined or canceled if incorrect details are provided or in the event of product unavailability. Prices are displayed in local currency and are subject to change without prior notice.
We aim to deliver products in a timely manner. Delivery times may vary depending on location, availability, and external factors beyond our control. SmartMaxHome is not responsible for delays caused by third-party carriers or customs procedures.
All products come with a limited warranty covering manufacturing defects. Warranty coverage does not extend to damage caused by misuse, neglect, accidents, or normal wear and tear. Specific warranty details are provided with each product.
Customers may request a return within 14 days of receiving their order, provided the product is unused, in its original packaging, and accompanied by proof of purchase.
Refunds are processed after inspection of the returned product.
Shipping costs for returns are the responsibility of the customer unless the item was defective or incorrectly supplied.
Refunds will be issued using the original method of payment.
SmartMaxHome is not liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products or website. Users are responsible for ensuring compatibility of devices with their home environment.
We respect your privacy and handle all personal data in accordance with applicable laws. Information collected is used solely for order processing, customer support, and service improvement.
SmartMaxHome reserves the right to update or modify these Terms of Use at any time without prior notice. Continued use of our services constitutes acceptance of the revised terms.
If you have questions or concerns regarding these Terms of Use, please contact us:
SmartMaxHome
10750 124 St, Edmonton, AB T5M 0H1, Canada
Phone: +1 780-452-3393
Email: info@smartmaxhome.com Business Number (BN): 407916825